Intro to My Epic App
- What is the My Epic App?
- At what resorts can I use the My Epic App?
- Will I be able to use the My Epic App and Mobile Pass at partner resorts on the Epic Pass?
- Will I be able to use the My Epic App and Mobile Pass at European and Australian resorts on the Epic Pass?
- Do I need to be a Pass Holder or lift ticket purchaser to access the My Epic App?
- Will I be able to use Mobile Pass when visiting the United States on my EDGE Card or Epic Australia Pass?
Getting Started & App Pro Tips
- How do I access the My Epic App?
- How do I log in to my account to activate my pass/lift ticket(s) on the My Epic App?
- How do I ensure my pass/lift ticket(s) is appropriately set up on the My Epic App, so I know I’m all set to ski/ride and won’t get stopped at the lift when loading?
- Why aren't my pass/lift ticket(s) showing up in the My Epic App?
- How do I make sure the My Epic App will track my personalized ski/ride stats?
- How do I turn on GPS tracking for the day?
On Mountain Experience
- Will I need to take my phone out of my pocket to scan my Mobile Pass or Mobile Lift Ticket in the lift line next season?
- Does the My Epic App need to be open on my phone in order for my pass/lift ticket(s) to work?
- Can my phone scan the passes/lift tickets for my entire family (e.g., children)?
- If I (or someone I’m skiing with, e.g., friends or children) don’t use a smartphone, what are other options for lift access for them?
- Should I carry my physical pass or lift ticket card with me in addition to my Mobile Pass or Lift Ticket on the My Epic App?
- What if I can’t access the My Epic App, what do I do?
My Epic App Replace The EpicMix App
Whistler Blackcomb Specific Questions
- How can I use the My Epic App at Whistler Blackcomb this season?
- At what resorts can I use the My Epic App?
- Why isn’t the Mobile Pass & Lift Tickets feature available in the My Epic App at Whistler Blackcomb this season?
- Will I be able to use Mobile Pass when visiting the United States on my Edge Card or Epic Australia Pass?
- How do I access the My Epic App?
- How can I add a credit card to my account on the My Epic App to use Resort Charge?