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  1. Epic Pass
  2. EpicMix / My Epic App
  3. Mobile Pass

Mobile Pass

  • If I’m using Mobile Pass or Mobile Lift Ticket, will my stats still be tracked in the My Epic app?
  • What if I forgot my login information?
  • What happens if my Mobile Pass or Mobile Lift Ticket is not working?
  • Can my phone scan the passes or lift tickets for my entire family?
  • How do I know if my Mobile Pass or Mobile Lift Ticket is ready to scan?
  • How do I activate my Mobile Pass or Mobile Lift Ticket?
  • If I or my children don’t use a smartphone, what are some other options for lift access?
  • What should I do if my phone runs out of battery — can I still get a physical pass or lift ticket?
  • How do I get my pass or lift ticket on the app once My Epic is available in the fall of 2023?
  • Should I expect to receive a physical media card for the 2023/24 season?
  • Will I still be able to use my physical media card to access lifts if I don’t choose to use Mobile Pass or Mobile Lift Ticket?
  • At which resorts can I use the Mobile Pass and Mobile Lift Ticket features in the My Epic app? Will it work at partner resorts like Telluride & Resorts of the Canadian Rockies?
  • Does the My Epic app need to be open in order for my pass to work?
  • Will I need to take my phone out of my pocket to scan my Mobile Pass or Mobile Lift Ticket in the lift line next season?
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