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  2. EpicMix / My Epic App
  3. Mobile Pass

Mobile Pass

  • What if I forgot my login information?
  • What happens if my mobile pass is not working?
  • Can my phone scan the passes for my entire family?
  • How do I know if my Mobile pass is ready to scan?
  • How do I activate my mobile pass?
  • If I or my children don’t use a smartphone, what are some other options for lift access?
  • What should I do if my phone runs out of battery — can I still get a physical pass or lift ticket?
  • How do I get my pass on the app once My Epic is available in the fall of 2023?
  • Should I expect to receive a physical Pass Media card for the 2023/24 season?
  • Will I still be able to use my physical Pass Media card to access lifts if I don’t choose to use the Mobile Pass?
  • At which resorts can I use the mobile pass feature in the My Epic app? Will it work at partner resorts like Telluride & Resorts of the Canadian Rockies?
  • Does the My Epic App need to be open in order for my pass to work?
  • Will I need to take my phone out of my pocket to scan my mobile pass in the lift line next season?
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