When will the verification process start for the 22/23 season?
For Canadian service member verification, the process will be initiated within the checkout flow of the military pass purchase. Depending on your status with the military, this may happen automatically or there may be some additional documentation needed in order to verify your eligibility. You will be required to verify prior to purchase for all military pass products.
What Canadian military branches are eligible for the Military Epic Pass offerings?
Canada:
- Canadian Armed Forces (CAF) members (Regular and Reserve Force)
- Veterans (former members of the CAF)
How will verification work?
For Canadian service member verification, the process will be initiated within the checkout flow of the military pass purchase. Depending on your status with the military, this may happen automatically or there may be some additional documentation needed in order to verify your eligibility. You will be required to verify prior to purchase for all military pass products. In certain circumstances, you may need to contact SheerID at customerservice@sheerid.com to finalize the verification process.
What kind of proof is required for verification?
Below is a list of approved forms of military identification:
Canadian Armed Forces:
- Active/Retired/Reserves:
- Active: valid NDI 20 (Canadian Forces ID Card) or valid NDI 10 (temporary card)
- Veteran: A person who served in the active military/reserve forces and who was discharged or released under conditions other than dishonorable.
- CDF: former members of the CAF who released with an honourable discharge and who successfully underwent basic training. Would have a NDI 75, or CAF 74 ID card, or a CFOne card with Veteran status (“V”)
- Retired: Proof of 10 years of service in the CAF, or have the NDI 75 Card that shows 10+ years served
- Reserve Forces: Proof of current service in Primary Reserve (serving on one of three classes of service – A, B and C)
- Veteran:
- NDI 75, or CAF 74 ID card, or a CFOne card with Veteran status (“V”)
What happens if I cannot prove my affiliation?
All military organizations give its members some kind of official document that we'll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the Military Epic Pass. Please contact Guest Services U.S. number 1-(970)754-0005.
I have verification questions not covered here. What do I do?
You may contact Guest Services at U.S. number 1-970-754-0005.
I purchased my Military Epic Pass online but have not yet received the actual pass. Can I access the eligible resorts?
Yes, bring your Military Epic Pass confirmation and photo ID (and applicable service documents for Canadian military members) to any Vail Resorts owned-and-operated Pass Office to redeem a day pass. The release of liability must have been completed for your Season Pass to be active, and you must have successfully completed the military verification process. If you have questions about your Military Epic Pass please call Guest Services at U.S. number 1-970-754-0005.
How does Epic Coverage work for the Military Pass offerings sold on EpicPass.com?
For the 2022/23 season, Epic Coverage is included with the purchase of your 2022/23 Epic Pass, and provides refunds associated with certain personal events, including illness, job loss, and injury, as well as resort closures. Please refer to the Epic Coverage Terms and Conditions which are available for viewing or downloading here.